Guidelines for Our Guests
Respectful stays · Clear expectations · Memorable experiences
Welcome to ShavyStays
You've chosen to stay at a ShavyStays villa — and we're delighted to have you. Our guest policy is designed to ensure that every guest enjoys a safe, comfortable, and memorable stay. We believe in mutual respect between guests, property owners, and the local community.
The Guest Promise: We want you to feel at home while respecting that you're staying in someone's cherished property. A little kindness and care go a long way.
Check-In Requirements
To ensure a smooth check-in process and comply with legal requirements, all guests must provide valid government-issued identification at the time of check-in.
- Accepted IDs: Aadhaar Card, Driving License, or Passport.
- Not Accepted: PAN Cards are not valid for guest verification.
- All guests staying at the property must present valid ID proof.
- Foreign nationals must present a valid Passport with a valid visa.
- Please ensure your ID proof is original and valid—photocopies or digital copies may not be accepted.
Guest Conduct
We expect all guests to behave respectfully during their stay. Here's what we ask of you:
✅ Do's
- Respect the property and its contents.
- Be courteous to neighbors and the local community.
- Keep noise levels reasonable, especially after 10 PM.
- Leave the property in a clean and tidy condition.
- Report any damages or issues to the caretaker immediately.
- Follow pool safety guidelines at all times.
❌ Don'ts
- Don't exceed the maximum guest capacity.
- Don't host unregistered overnight guests.
- Don't smoke indoors (outdoor smoking only in designated areas).
- Don't bring pets unless the property is explicitly pet-friendly.
- Don't play loud music outdoors after 10 PM.
- Don't leave children unattended near the pool.
Guest Capacity & Visitors
To ensure a comfortable stay for everyone, please follow these guidelines:
- Maximum occupancy: The number of guests staying overnight cannot exceed the property's stated capacity.
- Daytime visitors: If you plan to invite guests during the day, please inform the owner or our team in advance.
- No unregistered overnight guests: Only registered guests are allowed to stay overnight.
Pet Policy
We understand that pets are family too. Pet policies vary by property:
- Some villas are pet-friendly — check the listing or ask our team.
- Additional fees: Pet-friendly properties may require a small additional cleaning fee.
- Pet rules: If you're bringing a pet, please ensure they are well-behaved and do not disturb neighbors.
- Clean up after your pet: Please be responsible and clean up any mess your pet makes in the outdoor areas.
Smoking Policy
Smoking policies vary by property. In most villas:
- Indoor smoking is strictly prohibited.
- Outdoor smoking: Allowed in designated outdoor areas only.
- Please dispose of cigarette butts responsibly — use the designated ashtrays or bins.
- Violation: Smoking indoors may result in additional cleaning fees.
Guest Responsibilities
As a guest, you have certain responsibilities during your stay:
- Care for the property: Treat the villa as if it were your own home.
- Report issues promptly: If something breaks, malfunctions, or needs attention, inform the caretaker right away.
- Keep the property secure: Lock doors and windows when leaving or going to sleep.
- Respect quiet hours: Keep noise levels reasonable, especially at night.
- Follow pool safety rules: Always supervise children near the pool.
Waste Management & Cleanliness
Keeping the property clean and tidy makes everyone's stay better:
- Please use the dustbins provided for garbage disposal.
- Segregate waste: Use the designated bins for wet and dry waste if available.
- Clean up after yourself: Please leave the property in a reasonably clean condition.
- Kitchen: If you use the kitchen, please clean any utensils and dishes you use.
Damage Policy
We understand that accidents happen. But guests are responsible for the property during their stay. Here's what you need to know:
- You are responsible for any damage caused by you or your guests during your stay.
- Report immediately: If something breaks or gets damaged, please inform the property caretaker or our team right away.
- We'll work with you: In the event of damage, we'll discuss the replacement cost with you before processing any claims.
- Security Deposit: The owner may claim against your security deposit for any damages beyond normal wear and tear.
Pro Tip: Taking a quick video walkthrough of the property upon arrival can help protect both you and the owner in case of any disputes about pre-existing damage.
Parking & Vehicle Rules
- Parking space: Each villa typically has designated parking for one or two vehicles. Please check the specific property listing for details.
- No idling: Please turn off your vehicle engines when parked to avoid unnecessary noise and pollution.
- Respect neighbors: Please do not block access to neighboring properties.
Guest Feedback
We value your feedback! After your stay, we encourage you to leave a review. Your honest feedback helps us improve and helps other guests make informed decisions.
- Reviews matter: They help property owners improve and maintain standards.
- Be honest and constructive: Your feedback is valuable to us and the community.
- Thank you: For taking the time to share your experience.
Need Help During Your Stay?
If you have any questions, issues, or concerns during your stay, we're here to help:
ShavyStays Support: +91 9082653965 · book@shavystays.com
One more thing: Thank you for choosing ShavyStays. We're honored to host you and hope you have a wonderful stay. Remember, you're not just a guest—you're part of the ShavyStays family.
